104815

JOB TITLE
Crisis Care Coordinator (QMHP-CS) PRN (GRANT FUNDED) Case Manager

WAGE
$25.00/HR (additional $10/hr. stipend contingent on availability of grant funds)

JOB STATUS
PRN

SHIFT
8:00 A.M. – 7:00 P.M. Variable days of the week

POSTING NUMBER
104815

HIRING PROGRAM
MH

JOB LOCATION
Lytle EOU

BENEFITS
Full

POSTING DATE
03/13/25

CLOSING DATE
03/27/25 or until filled

A complete application is required for this position.  Proof of education required upon request and requires a valid Texas driver’s license and acceptable driving record.  Camino Real Community Services incorporates principles of trauma informed care, which includes cultural sensitivity in all areas of service delivery.

GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
The Crisis Care Coordinator provides compassionate, trauma-informed support to individuals experiencing emotional or personal crises.  This role focuses on stabilizing patients during mental health emergencies and coordinating follow-up care.  Key Responsibilities include Conduct comprehensive screening and risk assessments for suicidal behavior, mental illness, substance use, and other vulnerabilities at intake.  Monitor and report on patients' physical, mental, and emotional well-being to the treatment team.  Provide solution-focused, strength-based, person-centered interventions to de-escalate crises.  Identify and connect individuals to additional clinical services and support networks.  Perform or consult on follow-up contacts with individuals and families.  Develop and implement patient treatment plans and comprehensive discharge plans, including relapse prevention strategies.  Ensure a safe and healthy environment for staff and clients, documenting and communicating client activities.  Occasionally drive a company vehicle to transport clients to scheduled activities.  Expertise in crisis response using evidence-based best practices.  Ability to multitask, handle on-site crises, and adapt to changing needs with compassionate care and attention to detail.  This position reports to the Director of Crisis Services.

MINIMUM JOB QUALIFICATIONS:

Applicants must meet the following minimum qualifications to be eligible for the position:
 
  • Bachelor's degree from an accredited college or university with a major in social, behavioral, or human services, or licensed R.N.
  • At least one year of experience in human services case management.  Must meet Qualified Mental Health Professional (QMHP) requirement.
  • Applicant must be bilingual English/Spanish.

PREFERRED JOB QUALIFICATIONS:
 
  • Graduate Degree in Counseling or Social Work
  • Prior experience at a behavioral health or community mental health center setting
  • Prior knowledge of the principles, methods, techniques and practices of social work and chemical dependency, the functioning of mental health hospitals and/or out-patient mental health clinics and schools
  • Prior knowledge and experience with trauma-informed clinical interventions for mental and emotional wellbeing

KNOWLEDGE, SKILLS, AND ABILITIES:
 
  • Ability to work independently, to organize work efficiently, and to communicate effectively both verbally and in writing.
  • Knowledge of individual needs/characteristics associated with mental illness.
  • Ability to develop productive relationships with individuals and family members that focus on individual specific outcomes.
  • Extensive skill in individual needs assessment and the ability to respond to the changing needs of the individual and the ability to work in a crisis.
  • Ability to work cooperatively and effectively with other professionals, individuals, and groups; exercise tact, initiative, and good judgment when dealing with people; prepare reports and recommendations for administrative use.
  • Knowledge of local community resources, how to access those services and us them effectively, Ability to advocate effectively for an individual in the target population.
  • Knowledge of the principles, methods, techniques and practices of social work and chemical dependency, the functioning of mental health hospitals and/or out-patient mental health clinics and schools.
  • Knowledge of mental disorders and DSM criteria
  • Working knowledge of evidenced based therapy models
  • Basic knowledge of Trauma Informed Care models
  • Mature problem solving and self-directed approach to daily work.
  • Ability to accept responsibility and exercise independent judgment in making decisions.
  • Requires ability to work within a team approach.
  • Requires proficiency with computer skills, programs, and email.





OTHER SPECIAL INFORMATION:
Apply in person at:   19965 FM 3175 N., Lytle, Texas, or submit application and resume to:
Camino Real Community Services
ATTN: HRS
P.O. BOX 725, Lytle, TX.  78052
FAX: 830-772-4304

E-MAIL: hollyb@caminorealcs.org
PHONE: 210-357-0359 or 357-0300
 
Apply